Latest Insights and Opinions About Digital Customer Experience Optimization

We are excited and proud to announce that Ninetailed AI is now generally available, opening new horizons for marketers everywhere with Knowledge Base!

In this post, we’ll discuss how to personalize your website for different company sizes with real-life examples from Personio.

In this guide, learn all about personalization in banking, its benefits and opportunities, and how to successfully implement it across your digital touchpoints.

Unlock tips to create irresistible Black Friday teaser emails. Boost engagement and sales this holiday with our expert guide.

Boost Black Friday sales with personalized strategies! Tailor experiences for your audience and maximize revenue.

To honor this annual shopping event, we've curated a collection of Black Friday memes that perfectly capture the spirit (and insanity) of the day.

Optimize your Black Friday campaigns with the top-converting subject lines. Boost your open rates and sales this holiday season. Discover now!

Unlock sales success with Black Friday email examples and templates. Drive more conversions this holiday season!

The following are five key Black Friday trends we’re seeing from our customers and partners that will define the 2024 holiday season.

Explore top Black Friday email marketing strategies for 2024. Boost sales with expert tips and effective examples.

In this post, we'll break down the top 5 Black Friday mistakes to avoid if you want to generate better results.

Uncover essential Black Friday statistics from last year. Prepare for 2024's shopping frenzy with data-driven insights.

Boost sales with our top Black Friday SMS marketing strategies. Access proven tips and templates for success.

Learn how to secure stakeholder buy-in for personalization technology. Discover practical tips and strategies to drive adoption.

Learn how split testing for pricing can boost your conversions. Discover strategies and best practices to optimize your pricing today.

Learn how to maximize customer experience through omnichannel orchestration. Create a seamless, personalized customer journey across all touchpoints.

Learn the importance of shopping data segmentation in targeting your customer base. Tailor your marketing efforts based on previous shopping behaviors.

Learn the importance of paid traffic segmentation. Tailor your marketing efforts to specific paid campaigns and see the impact on conversions.

Master the art of omnichannel customer engagement strategy in 2024. Elevate customer experiences, foster loyalty, and drive sales for your business.

Learn the importance of behavioral segmentation. Tailor your marketing efforts to specific behaviors and see the impact on conversions.

Learn the importance of geographic segmentation in targeting. Tailor your marketing efforts to specific regions and see the impact on conversions.

Discover the benefits of leveraging a strong omnichannel strategy for your business growth and brand success. Maximize loyalty and protect your presence.

Discover strategies to reduce shopping cart abandons using personalization. Learn effective techniques to boost conversions and enhance user experience.

Discover omnichannel CMS for your content strategy. Learn how to deliver personalized experiences across all channels, including headless CMS integration.

Discover top omnichannel retail examples showcasing marketing strategies. Learn from leading retailers to create your own successful omnichannel strategy.

Mastering the omnichannel customer experience is crucial for businesses aiming for growth and profitability in the current competitive landscape.

By aligning your website content with your targeting on paid or organic campaigns, personalized landing pages can provide an even more tailored experience and increase the chance of converting visitors.

Discover the best website personalization tools of 2024, evaluated for functionality, key features, user audiences, and unique benefits.

Ninetailed’s latest suite of AI innovations: Ninetailed AI Platform, poised to redefine the personalization and experimentation landscape with AI.

We are thrilled to introduce a smart traffic distribution to experimentation – multi-armed bandit (MAB) powered by the Ninetailed AI Platform.

By bringing RudderStack data into your CMS, we are bridging the gap between customer data and content.

Learn how headless CMS revolutionizes search engine optimization by understanding the basics of headless SEO in our comprehensive guide.

Learn how omnichannel banking can boost customer loyalty by addressing their needs through seamless digital and personal channels with personalization.

Explore the secrets to a successful omnichannel content strategy. Learn how to personalize content and create a seamless consumer experience.

In this blog post, we'll share 7 B2B personalization examples that you can use to take your SaaS business to the next level via better customer experience.

In this blog post, we will explore how micro-segmentation can pave the way for hyper-personalization in your business.

In this blog post, we will explore 9 personalization trends that could become more popular in 2024. Some may seem obvious, but others may surprise you.

If you're looking to get started with omnichannel personalization, this comprehensive guide will teach you everything you need to know. You'll learn what omnichannel personalization is, why it's important, and the different ways you can implement it into your business.

Stay ahead of the game with these top omnichannel trends for 2024. Learn how to boost profits with seamless, personalized experiences across channels.

Learn the difference between the two popular static site generators, Next.js vs. Gatsby, and how their features can help you build better projects.

This article will introduce to you the best JavaScript frameworks that provide developers with the building blocks to create application software.

In this article, we will be talking about two of the most used JavaScript frameworks, React and Next.js, as well as seeing what advantages and disadvantages one has over the other.

Discover how omnichannel retail integrates customer experience across all channels, providing a seamless shopping experience and meeting shopper needs.

This post will delve into some real-world examples of personalization at scale, navigating the fine line between personalization and scalability.

In this post, we're going to unpack everything you need to know about personalization at scale to get the most ROI from your content and customer data.

With this new version of the Ninetailed for Contentstack, we continue to provide everything you need to drive more revenue directly inside Contentstack.

We're introducing new features, such as real-time updates and custom date ranges, that will take your data-driven strategies to new heights.

Discover the essential steps for A/B testing in e-commerce to optimize your store's conversion rate and boost sales. Learn why, what, and how to test.

Master AB testing best practices with our comprehensive guide. Learn how to design impactful experiments that convert and drive your business forward.

Discover the best practices for landing page A/B testing to optimize conversion rates. Learn how to test your pages and achieve success.

In this blog post, we'll dive into nine proven A/B testing examples that have led to significant conversion rate boosts.

This blog post will help you identify the best A/B testing tool that fits your business's unique needs and objectives like a glove.

This ultimate starter guide about A/B testing will provide a roadmap for navigating the A/B testing landscape with best practices.

This blog post will explore everything you need to know about B2B SaaS in 2024, including its benefits, challenges, common categories, and future outlook.

In this post, you’ll read everything you need to know about monolithic vs. microservices architecture - their drawbacks, use cases, and benefits.

In this blog post, we'll explain everything you need to know about composable architecture - building blocks and benefits of composable architecture.

In this blog post, we’ll explore the basics of account-based marketing personalization and discuss some of the benefits you can expect from using it.

In this post, we'll cover everything you need to know about personalization - what personalization is and is NOT, the benefits of personalization, how to get started with personalization, personalization types, personalization and privacy paradox, and the future of personalization.

In this comprehensive guide, we'll look at MACH architecture, how it works, and what benefits it can offer your business in 2024.

In this blog post, we'll take a look at the most promising CX trends for 2024. We'll also discuss how you can prepare your business to take advantage of them.

In this post, we've compiled, reviewed, and classified a collection of current statistics about personalization to help you make the most of 2024.

In this post, we'll look at eight e-commerce personalization trends that are likely to take off in 2024.

In this blog post, we'll explore MACH architecture vs. monolithic architecture in detail and compare their similarities and differences.

Headless architecture has gained popularity over traditional architecture due to its many benefits. In this blog post, we’ll explain everything you need to know about headless architecture.

Learn about the top digital transformation trends that will impact businesses in 2024 and over the next decade.

Microservices orchestration has become an essential part of the modern tech stack. Find out why and see how it can benefit your organization.

In this article, we’ll closely look at two separate popular technologies, REST API and GraphQL, which are a type of synchronous communication patterns.

In this post, we'll explore the relationship between microservices and APIs and highlight their key differences. We'll also discuss when it's appropriate to use each one.

Together, the four principles of MACH architecture offer greater flexibility, scalability, and adaptability for digital builders, making it easier to update and maintain the product over time and making it more resistant to obsolescence.

In this post, we'll compare Node and React to see which one is the better choice for your next project: Node.js vs React.

Learn about webhooks and APIs, the difference between webhook vs. APIs, and how they work together to create a powerful platform for application development.

In this article, we will compare flutter vs. react native and discuss their key features, pros and cons, and suitability for different projects.

In this post, we'll discuss the importance of digital transformation, explore its various benefits, and discuss some challenges associated with it.

This post is comparing Angular vs. React and will show you which framework is the best choice for your next project: Angular or React.

In this blog post, we will discuss SDKs and APIs in depth. We will explore the differences between them and their benefits.

In this article, we’ll demystify both technologies and explain their similarities, differences, and use cases.

In this blog post, we’ll dive into innovative techniques, benefits, and challenges that modern enterprises should consider when transforming their business digitally.

Here, in this post, we'll take a deep dive into why you need a headless CMS for meaningful personalization, how headless CMS personalization works, and how to personalize websites that use headless CMS.

In this post, we'll take a look at what A/B testing is and how you can use it to boost your bottom line. We'll also provide some tips for getting started with A/B testing.

In this blog post, we’ll explore the key considerations that you need to keep in mind when evaluating different headless CMS options.

In this blog post, we'll explore the intricacies of firmographic segmentation and examine its pivotal role in account-based marketing.

In this blog post, we'll explore real-life examples of e-commerce conversion rate optimization through personalization and experimentation.

Explore how to use firmographic data with Ninetailed to create custom experiences that resonate with your target audience in this blog post.

In this article, we will talk about the two most famous architectures: serverless architecture and microservice architecture.

Behavioral segmentation is a powerful marketing tool that can help companies reach their business goals. It can increase sales, retarget customers who left and make better product recommendations resulting in higher-value conversions for companies.

In this ultimate guide, discover how API calls can help you streamline workflows, automate processes, and improve data accuracy, along with their benefits.

These e-commerce books cover a wide range of topics, from hands-on e-commerce experience and consumer psychology to product strategy and customer service.

We’ve gathered some of the most insightful customer experience statistics for 2024, and we’re sharing them with you in this blog post.

In this post, we’ll explore the features of TypeScript vs. JavaScript, including their syntax, performance, ecosystem, developer experience, and tooling.

This article will explore, Svelte and React, two of the major technologies used in modern front-end web development.

It's no secret that catering to your customer is the key to success, however, a lot of companies are still trying to do personalization with limited data, and sometimes these efforts are going in the wrong direction.

What is the difference between first-party data and zero-party data? How consumer privacy affects the future of data? How to personalize customer experiences based on first-party and zero-party data?

Learn what serverless architecture is and how it works. Discover the benefits of using a serverless framework and how to get started with it.

In this blog post, we'll take a look at 44 different e-commerce personalization statistics. With this information, you can create a winning e-commerce strategy that will set your business up for success in 2024 and beyond.

Firmographics is a term that refers to the descriptive attributes of an organization, company, or any other type of firm. Firmographic segmentation is the process of dividing customers into groups based on shared company or organization attributes.

This post will debunk common personalization myths that can hinder your ability to realize all the benefits that personalized content can offer your business.

Learn everything you need to know about behavioral data and how to utilize it for effective audience segmentation, personalization, optimization, and more.

In this blog post, we answered 8 questions you can ask before choosing your personalization tool to make the decision-making process easier.

In this post, we'll cover everything you need to know about customer segmentation - how to create segments, what considerations should go into segmenting a customer base, and how to use that information for better marketing efforts with examples.

In this blog post, we'll explore why website conversion rates are so important and seven ways to increase website conversion rates with personalization.

In this article, we will explore the benefits of a headless CMS (flexibility, scalability, and speed) and why businesses should consider making the switch.

This guide about firmographic data explores what it is, its importance, how to use it effectively, and provide some examples of how businesses are using it.

Learn the difference between web services and APIs as well as their similarities. Get everything you need to know about web services vs. API.

One way to accelerate profitable growth is to focus on personalization. Providing personalization is essential for winning and retaining customers.

Learn everything you need about headline testing and how to create engaging headlines with A/B testing to get more leads.

In this blog post, we'll discuss examples of common CRO tests that marketers should consider running to optimize their digital assets for conversions.

In this article, we will explore Messaging Systems and the Publish-Subscribe Pattern — one of the most popular messaging designs.

Given the constant need for customers to be recognized as being unique, it has now become more complex to understand or segment them.

In this blog post, we'll discuss what customer experience optimization is and some methods you can use to optimize your customer experience to increase engagement and loyalty across your customer base.

This comprehensive guide will get into the details of firmographic segmentation, its importance in B2B marketing, and the resources you need to use it.

People usually mix headless commerce with composable commerce. This article will look at composable commerce and how it differs from headless commerce.

This blog post will provide a comprehensive overview of content personalization engines, discussing what they're, how they work, and their benefits.

This in-depth article will cover everything you need to know about omnichannel customer journey mapping and examine its advantages and drawbacks.

In this article, we will provide a thorough comparison of Angular vs. Node.js, exploring their key differences, features, and specific use cases.

This article will explain why React and Vue are often the subjects of debate in web development. We'll compare and contrast each framework's unique features and benefits, performance, scalability, and use cases.

In this blog post, we will dive into the topic of modern web application development and compare two popular frameworks, Gatsby and React.

In this post, we look at why MACH architecture is gaining traction in the enterprise software space and its advantages for enterprises.

Experimentation and personalization are both important tools for customer experience optimization. Experimentation helps you identify what works and what doesn't, while personalization allows you to tailor each visitor's experience.

Whether you're just starting your CX journey or looking for new ideas to boost your results, these customer experience podcasts will surely provide value.

In this post, we will discuss some important points for choosing the right personalization tool for your website and digital channels.

In this blog post, we'll explore five of common barriers to account-based marketing personalization and how to overcome them.

In this blog post, we’ll cover 6 common A/B testing practices that are guaranteed to fail. By understanding the mistakes to avoid, you can save time, money, and resources.

This article examines what A/B testing is and how you can leverage it to boost customer satisfaction and facilitate your business’s success.

Take a moment to relax and join us as we reflect on a year filled with personalization successes, innovative experiments, and a few bumps along the way.

In this blog post, we will explore nine of the most common personalization challenges and discuss how to overcome them.

In this blog, you will learn why React and Node.js are considered ideal tech stacks for web app development.

We are proud to announce that Ninetailed has become a member of the MACH Alliance to enable more businesses to drive growth with personalization.

This blog post showcases 11 books to help you better understand the importance of personalized experiences for customers and how to put these strategies into practice in your company.

In this blog post, we'll explain the differences between demand generation and lead generation, their respective goals and strategies, and why both are important for your business.

Ninetailed is proud to announce a new feature that will significantly enhance how businesses handle their data—EU Data Residency.

This article provides a comprehensive overview of React Hooks, covering how to use them and best practices for implementing them in your projects.

Learn how single customer view data can help you create personalized customer experiences.

Discover what omnichannel analytics is and why it can make such an impact on your digital customer experiences with this informative guide.

In this blog post, we'll explore how you can use behavioral data for personalization with Ninetailed.

This blog post will explore the journey from firmographic segmentation to personalization, its benefits, key components, and implementation strategies.

Ninetailed's latest feature, Linked Audiences, enable the use of Ninetailed Audience configurations across multiple content sources. In simpler terms, you can create an Audience segment once and seamlessly use this configuration across all digital touchpoints.

In this blog post, we'll dive deep into the world of behavioral segmentation and its pivotal role in personalization.

In this blog post, we'll explore the basics of customer behavior analysis, its benefits, methodologies, and how you can leverage these insights to improve your products or services.

By bridging the gap between generative AI, data, and composability, businesses can unlock new levels of digital customer experience.

Ninetailed Insights enables teams to uncover valuable insights about their audience, analyze content on a component level, and leverage experience data

Ninetailed announces the release of Google Tag Manager plugin. This plugin is designed to integrate GTM with your website effortlessly to monitor events.

Ninetailed’s Preview Widget is designed to let you see exactly how your content will behave based on various audiences and experiences before they go live.

We're thrilled to announce a significant milestone in our ongoing commitment to data security: Ninetailed is now officially SOC 2 Type 2 compliant.

The integration between Ninetailed and Contentstack allows marketing teams to create personalized experiences and experiments at scale inside Contentstack.

Ninetailed Experience Analytics empowers you to quickly unlock the full impact of personalization and experimentation on conversions and business growth.

Discover how Ninetailed - Albacross integration can help you boost your results, drive profitable growth, and unlock your business's true potential.

With Ninetailed's Zapier integration, you can easily connect Ninetailed with more than 2000 apps and automate your customer data flows.

In this blog post, we'll discuss everything you need to know about personalization as a service - how it works, and why it's so important for businesses.

Ninetailed announces the achievement of SOC 2 Type 1 compliance to meet security and privacy commitments.

Ninetailed is the best website personalization tool that gives digital teams radical freedom to create instant experiences for composable MACH architecture.

In this post, you'll read how Ruggable increased its conversions by 25%, CTRs by 7x, and decreased its personalization creation to 30-min with Ninetailed.

In this case study, you'll learn how Pets Deli, a leading D2C pet food brand, increased its conversions by 51% with Ninetailed personalization.

In this post, we’ll explore four benefits of using Ninetailed and Contentful together for composable A/B testing and experimentation.

In this article, we will go into detail about e-commerce personalization and explain why you should implement an e-commerce personalization strategy.

This post argues how more and more enterprises are realizing the benefits of MACH and composable architecture and thus moving away from legacy suites.

These podcast episodes will feature interviews with experts from various industries and help you understand how personalization works and what benefits it can bring.

In this blog post, we'll outline five reasons why you need and how to start doing e-commerce personalization now.

Amazon’s focus on personal recommendations has been a key part of its success and has helped them become the king of e-commerce. Here's how.

We’re excited and proud to announce the closing of our €5M new investment round led by Mosaic Ventures and Cherry Ventures with the participation of First Momentum Ventures - following their involvement in the previous rounds.

We’re thrilled to announce and introduce the newest capabilities of Ninetailed for Contentful: A/B testing, experimentation, and more.

This integration enables both companies’ users to add and edit personalized experiences on the visual editor.

This post will discuss some effective and innovative ways to personalize digital customer service.

In this blog post, we discuss how AI is changing the customer experience for the better and some of the ways your company can take advantage of this technology.

Ninetailed Releases Official Hygraph (previously GraphCMS) Integration for creating composable personalization within Hygraph

This post will walk you through the headless commerce definition, its difference from a traditional web architecture, as well as its benefits and drawbacks.

In this article, we go over some of the reasons why personalizing content is important along with some examples of how to do it.

One way of increasing user engagement is by personalizing headlines to those users. Here are four ways to personalize headlines for your readers and users.

Edge Functions are the solution to bring edge computing to run JavaScript code at the edge before a request is processed, streamlining continuous delivery between backend developers and frontend developers to improve time to market.

As consumer-grade technology advances at a rapid pace, user expectations also increase. They want faster load times, they want personalized experiences that are tailored for them.

How to build a personalized chatbot with GatsbyJS, Contentful, and Ninetailed Personalization API.

Based on the feedback of our customers, we have developed the first fully integrated personalization Contentful app for developers, marketers, and content creators.

The year 2023 will prove to be the real inflection for edge computing. After 2020 and the COVID-19 pandemic companies will put the focus on serverless solutions, performance, and security.

Regardless of the fact that edge computing includes serverless functionality on the edge and edge orchestration solutions, moving processing, data, and business logic to the edge is a need to reduce latency.

The concept of real-time marketing is most prominently connected to social media, where a variety of communication channels are being used to listen to and anticipate customer needs by creating relevant messages.

Despite the clear distinction, Gartner and others have been providing, it is safe to say that within the vocabulary of marketeers there are still fluid boundaries in the differentiation of personification versus personalization.

Learn everything about Ninetailed edge experience: what performance means for personalization at Ninetailed.

Results of our research about the web performance awareness of developers, product managers, and marketers.

There isn’t a magical moment responsible for the success of companies. It is, instead, a gradual process that takes time, hard and smart work, where growth personalization could impact any stage of the customer experience.

In any digital experience optimization efforts, metrics and strategic prioritization are key to any successful personalization program.